Apartment intercom upgrade guide

An intercom that fails quietly is a security and service problem. Here is when to upgrade, and how to do it without upsetting residents.

Signs it is time

• Handsets or panels failing in only some units.
• No video, or no phone-app access.
• Parts no longer available (end-of-life system).
• Residents cannot receive deliveries or verify visitors.

Upgrade options

• Like-for-like — new handsets/panels on the same wiring where possible.
• Video entry — see and speak to visitors.
• Mobile (app) entry — answer and open from a phone.

Doing it without disruption

We stage the rollout — floor by floor or riser by riser — and keep the old system running until the new one is commissioned.

WIS Security installs and repairs intercom / video entry across Melbourne. See our intercom service or book an assessment.