How to choose a security integrator in Melbourne

Security work is not a commodity — the installer matters as much as the gear. Ask these five questions before you hire anyone.

1. Are you licensed and insured?

In Victoria, security installation must be done by a licensed business. Ask for the Master Security Licence number and proof of insurance — e.g. VIC Master Security Licence 967-112-21S, $20M cover.

2. Do you integrate, or just install boxes?

Access control, CCTV, intercom and alarms should work together. Ask how a single event (a swipe, an alarm) links to footage and door release.

3. Will I get a fixed written quote?

A proper integrator assesses the site and gives a fixed written quote before work starts — not a vague “day rate”.

4. What happens after installation?

Systems need service and support. Ask about warranty, response times and maintenance.

5. Can you communicate in my language?

For many Melbourne buildings, bilingual (English & 中文) support avoids costly misunderstandings.

WIS Security is a licensed integrator for Melbourne’s buildings & homes. Book a free assessment or see building integration.